Teletherapy Services During the COVID-19 School Closures: Satisfaction and Outcomes

This session is from the NASP 2021 Annual Convention

  • PMD: 4,9
  • Skill Level: Intermediate
  • Session 7: Psychological Services for Specific Groups of Students

Learner Objectives

This session will help participants…

  1. describe differences in satisfaction for teletherapy counseling versus school-based on-site counseling, for parents, case managers, and students.
  2. evaluate different teletherapy options for their practice.
  3. understand the basic steps needed to start teletherapy.


Amidst the COVID-19 school closures, special education programs across the country have entered uncharted territory in creating systems to provide services to students with counseling on their IEPs. This study will examine the outcomes and levels of satisfaction in students, parents, and case managers after 8 weeks of teletherapy during the COVID-19 school closures. It is anticipated that parties will report a positive increase in perceptions of convenience, access, involvement, and progress toward goals.



Jenna Ouye, Psyched Services
Marlene Schwaighofer, Psyched Services
Amanda Suarez, Psyched Services


Cathleen A. Geraghty-Jenkinson


Letter to Supervisor

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